CITT: The 24/7 Voice AI that turns every dial into a qualified lead.
Cost comparison assumes round-the-clock cover: three people on shifts at €800–1,200 each, against CITT at €20/month per number plus €0.45 per minute actually spoken.
We speak to your customers in the language they choose.
Greek SMEs lose revenue every day to unanswered phones. Here's why.
5–10 unanswered calls per day. Every one goes to a competitor. 85% of missed callers never call back.
A human receptionist works 8 hours, Mon–Fri. After 5pm, weekends, holidays — silence. Your customers don't wait.
€800–1,200/month salary, social security, 13th & 14th month bonuses, sick leave, vacation. €11,200+ per year — and calls still get missed.
You keep your number. You set up one forwarding rule — every call, or only after it has rung for a few seconds and nobody picked up.
If you answer the call yourself, it costs you nothing.
Zero technical knowledge required. A step-by-step wizard guides you through everything.
Enter your business info, select your industry. Recommended settings load automatically from our industry templates.
Name your assistant, pick a voice, set the greeting message and system instructions. Templates pre-fill for your industry.
Select a phone number, press Launch. Your AI receptionist starts answering calls in under 30 seconds.
Every call follows the same reliable flow — from ring to resolution.
The caller dials your existing number. It is routed to the AI according to the forwarding rule you set — every call, or only after it has rung unanswered.
The assistant delivers your custom greeting, uses your knowledge base to answer questions, and detects the caller's language automatically.
Books an appointment, answers questions, takes a message, or transfers to a colleague. It can also reach into your own systems over our API and pull up exactly the customer or project details this conversation needs.
Full transcript and an AI-written summary land on your dashboard and in your inbox. Results are written back into your connected systems — a contact, a note, a task in your CRM.
One number, a team of assistants behind it — and everything they do lands where you already work.
Two ways, and they do different jobs. Deep and direct for anything the assistant needs to know DURING the call — availability, a customer record, an order. Broad and one-way for everything after it, so a summary can land in whatever tool your team already uses.
A real mid-call transfer to a mobile or landline, or a handover to a second AI agent with a different job. Per-agent rules decide which.
Booking confirmations, reminders before the appointment, call summaries and task notifications — sent automatically, in the language of the conversation.
The assistant calls out, too: reminders, follow-ups, waiting-list offers. Triggered by hand or automatically from your own systems.
Every conversation, written up and searchable. Full transcript, a short summary, and the details the caller gave — never a summary of a call that did not happen.
Appointments are checked against your real calendar and written into it. Cancellations and changes go back the same way, so one calendar stays the truth.
Volume, duration, outcome and cost per call — for calls that came in and for calls you made. On one dashboard.
Up to 99 agents on one account, each with its own voice, language set, knowledge and rules — on the phone and embedded in your website.
Instead of a switchboard and a menu nobody listens to, a team of AI agents you configure freely: reception, bookings, support, out-of-hours.
Based on a business taking 10–20 calls a day, and on what it actually costs to answer a phone around the clock.
Each template ships with a complete system prompt, greeting, knowledge base and suggested languages — then you change whatever you like.
You pay for the minutes that are actually spoken. Nothing else.
No packages. No minimum. No contract.
All prices are net and exclude 24% VAT. This offer is for businesses only; a Greek tax number (ΑΦΜ) is required to register.
Everything you need to know about CITT.
Ask us anything. We will get back to you shortly.
Or email us directly at info@Citt.gr